The problem-solving meeting is a solution-focused conversation that is used when tension is building around a certain issue, and intervention is needed in order to prevent escalation. All participants will have the opportunity to share how they are affected by the situation, what their part in it is and what they think needs to happen to resolve the issue. They will then work together to find a shared solution.
All neighbors that are affected by the issue are invited to the meeting. Tip: keep it small enough. Depending on the number of interested neighbors the process will look a bit different. If the group is too big, we will need to split up into several circles (max. 12 participants per circle). Or you can use the fishbowl method where you have a small inner circle (with possibly an empty chair) that is actively engaged in the conversation and an outer circle that observers the process (with possibility to briefly contribute by sitting on the empty chair).
Since this type of conversation can get emotional or even explosive, these circles need to be moderated by a trained facilitator. So, with the invitation to the meeting ask people to confirm by phone or email if they want to participate. This way you can prepare properly for the meeting. Methodological recommendations are available for download.
